Privacy Policy

Waylung Waste Services Limited built the 衞龍廚餘收集 app as a Free app. This SERVICE is provided by Waylung Waste Services Limited at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at 衞龍廚餘收集 unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to 衞龍廚餘收集 Waste Services Limited. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Phone Number

Suggested questionnaire: When you provide us with a suggested questionnaire, in order to better classify and manage data, sometimes you need to fill in your mobile phone number, but it is not mandatory. The mobile phone number information is collected to meet the classification of relevant problems. If you refuse to provide your mobile phone number for verification, it will lead to the identification of the submitted problem, but it will not affect your use of functions.

Since the APP uses related push services, in order to realize the real-time push, intelligent push and related scene push, it may call your mobile phone permissions or functions, store read and write permissions, location information permissions, and network access permissions for networking. The following related information will be collected: Information: User ID required for push. Device information: device identification code, device platform, and device manufacturer are used to generate a unique push target ID (CID) and device ID (GID), so as to ensure the accurate delivery and delivery of message push. Accurate identification of messaging devices. The device brand, device model and system version are used to optimize the effectiveness of channel resources and improve the arrival rate and stability of message push. In addition, in order to ensure the uniqueness of CID and improve the stability and accuracy of message push, you also need to authorize storage permissions (WRITE_EXTERNAL_STORAGE, READ_EXTERNAL_STORAGE) and device permissions (READ_PHONE_STATE). Please note that we have asked the developer to ensure that you have confirmed and authorized us to allow us to process your user information for the purpose described in this policy under the premise of complying with relevant laws and regulations during the service period, and the collected The information will be de-identified or anonymized according to law and then used for the purposes listed in this Privacy Policy.

How do we protect your user information

(1) We have adopted industry-standard security protection measures to protect your user information to prevent data from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect data security. For example, when exchanging data between your browser and the "service", it is protected by SSL encryption; we also provide HTTPS secure browsing methods for domain names such as getui.com and ge.cn; we will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access and operate; and we will hold regular security and privacy protection training courses to strengthen employees' ability to protect user information Awareness of the importance; we formulate and organize the implementation of emergency plans for personal information security incidents.

(2) We have obtained the following certifications: information system security level protection three certification, ISO9001 quality management system certification, ISO27001 information security management system certification, ISO/IEC27701 privacy information management system certification, etc.

(3) Our data security capabilities: We have successively completed the three-level certification of the Getui business information system security level protection in accordance with a series of laws, regulations and industry standards such as the "Data Security Law", "Network Security Law", "Personal Information Security Specifications" , Data classification and grading and supporting data security technology (clear data desensitization, storage, etc.) and a series of work, formulated various management and control such as the "General Safety Guide", "Data Classification and Grading Specifications", "Security Incident Management Specifications" Processes and emergency response systems, etc., have built an enterprise data security "firewall" for management system construction, physical environment security, host security, application system security, network security, and data security. , data transmission and storage, and other full-chain data security control and protection mechanisms.

(4) We will take all reasonable and feasible measures to ensure that irrelevant information is not processed. We will only retain your user information for the period necessary to achieve the purpose stated in this policy, unless the retention period needs to be extended or permitted by laws and regulations.

(5) The Internet is not an absolutely secure environment, and e-mails, instant messaging and other communication methods are not encrypted. We strongly recommend that you do not send information through such methods.

(6) We will regularly conduct compliance audits on the compliance with laws and administrative regulations in the processing of personal information, and carry out impact assessments on personal information protection, etc., and record the processing status.

(7) Before we conduct personal information processing activities that have a significant impact on personal rights and interests, we will conduct an impact assessment of personal information protection, record the processing situation and keep it for at least three years.

(8) The Internet environment is not 100% safe, and we will try our best to ensure the security of any information you provide to us. Even if we make great efforts and take all reasonable and necessary measures, it may still be impossible to prevent your user information from being illegally accessed, stolen, tampered with or destroyed, resulting in damage to your legal rights, please Understand the above-mentioned risks of the information network and undertake them voluntarily.

(9) After we have taken necessary and reasonable security protection measures, if personal information security incidents unfortunately occur, and the information leakage, tampering, and loss cannot be avoided, we will immediately take remedial measures in accordance with the requirements of laws and regulations and report to you in a timely manner. Inform: personal information leakage, tampering, loss of information types, causes and possible harm; remedial measures we have taken or will take and measures you can take to mitigate harm; our contact information and other information. We will promptly inform you of the event-related situation by email, letter, phone call, push notification, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also actively and timely perform the notification obligation in accordance with the requirements of the department responsible for personal information protection.

Delete your information

In the following situations, you can request us to delete information by contacting the person in charge of user information protection at support@getui.com:

(1) Our processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;

(2) We stop providing products or services, or our retention period has expired;

(3) You withdraw your consent and no longer allow us to process your personal information;

(4) We process your personal information in violation of laws, administrative regulations or agreements.

We will evaluate according to your deletion request, and if it meets the corresponding requirements, we will take corresponding steps to deal with it. When you make a deletion request to us, we may ask you to verify your identity to ensure the security of your account.

When you delete information from our service, we may not immediately delete the corresponding information from the backup system due to applicable laws and regulations and security technologies, and we will safely store your information until the backup can be cleared or anonymized, During this period, we will take necessary security protection measures to protect the security of your information.

Public disclosure

We will only publicly disclose your user information under the following circumstances:

1.After obtaining your explicit consent;

2.Disclosure based on laws and regulations: We may make public disclosures under the circumstances of laws and regulations, legal procedures, litigation or mandatory requirements of government authorities.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at dpo.vesa@veolia.com.